Terms & Conditions
By accessing vikingappliancesrepair.org or engaging Viking Appliance Repair Co. for service, you agree to these Terms. Read them carefully.
1. Scope of service
We provide diagnostic, repair, and maintenance services for Viking-branded household appliances. Parts and labor are specific to the unit and symptoms identified on-site. We are an independent service company and are not affiliated with, endorsed by, or sponsored by Viking Range, LLC.
2. Diagnostic fee
A flat-rate diagnostic fee is charged per visit. If you authorize the repair, the diagnostic fee is credited toward the final invoice. The diagnostic fee is non-refundable if the repair is declined or if access is not provided on arrival.
3. Estimates & authorization
We provide a written estimate before performing chargeable repairs. Verbal, written, or electronic approval constitutes authorization. Additional approvals may be required if hidden issues are discovered mid-service.
4. Parts & warranty
- Parts are original manufacturer parts unless otherwise agreed in writing.
- Workmanship is warranted for 90 days from the date of repair.
- Parts carry the manufacturer’s warranty, passed through to you.
- Warranty excludes misuse, abuse, power events, pest damage, and unrelated failures.
5. Payment
Payment is due at completion of service. We accept major credit cards, ACH, and bank transfer. Returned payments are subject to a $25 processing fee. Balances over 30 days accrue 1.5% monthly interest where permitted by law.
6. Cancellations & access
Please cancel or reschedule at least 4 business hours in advance. No-show or no-access visits incur the standard dispatch fee.
7. Limitation of liability
To the fullest extent permitted by law, our aggregate liability for any claim arising from service is limited to the amount paid for that service. We are not liable for indirect, incidental, consequential, or special damages, including food spoilage, loss of use, or lost profits.
8. Website use
Content on vikingappliancesrepair.org is provided for informational purposes. You may not scrape, frame, or republish content without written permission. Trademarks and product names are property of their respective owners.
9. Dispute resolution
Any dispute shall first be addressed through direct negotiation. If unresolved, disputes are subject to binding arbitration under the rules of the American Arbitration Association in the county of your service address. You may opt out of arbitration within 30 days of accepting these Terms by written notice to the email below.
10. Governing law
These Terms are governed by the laws of the state in which service is performed, without regard to conflict-of-law principles.
11. Changes
We may update these Terms from time to time. Continued use of the site or services constitutes acceptance of the revised Terms.
12. Contact
Questions? [email protected] · 844-971-1516